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ELECTRONIC BANKING ASSISTANCE

Q: How do I enroll in electronic banking? / How do I get started?

Internet Online Banking services from KEB Hana Bank USA are best viewed with Microsoft Explorer 8.0 or higher. The browser must support 128-bit SSL encryption. If your browser does not support 128-bit, you will not be allowed to access NetTeller.

To begin using NetTeller simply visit http://www.kebhana.us/ and click on the Online Banking button. You will be directed to the Bank’s internet banking sign on screen. Before you can use NetTeller you must enroll. The enrollment process must be completed on the same computer on which it is started. Click the “Enroll” hyperlink on the upper right side of the page. You will be required to enter your social security number (SSN) your primary KEB Hana Bank USA deposit account number (Account #) and your email address on file with KEB Hana Bank USA (Email). After entering the required information click Continue. You will be guided through the process of reviewing and accepting the internet banking agreement to complete your registration.

Please be aware that after you complete registration you will be sent an email from KEB Hana Bank USA containing a temporary user ID and Password. You should receive this email within one hour of registration, so please check your spam filter and junk mail box if you do not receive the email. Upon receiving the email you must click the link contained in the email to change your temporary password, select multifactor authentication images and set challenge questions that will be known only to you to complete the registration process.

Q: What number should I call if I can’t find answers to my questions in this document?

Customer Service - (212) 689-5292 x1200

To find out more about our association please visit or contact any of our branch locations.